SC formally launches Judiciary Help Desk
Chief Justice Diosdado M. Peralta on Monday led the ribbon-cutting during the launching of the Judiciary Public Assistance Section (JPAS), or the Judiciary Help Desk, at the Training Center, SC Centennial Building in Manila.
Also in the photo were (from left) Associate Justice Marvic Mario Victor F. Leonen, Sandiganbayan Presiding Justice Amparo M. Cabotaje-Tang, Court Administrator Jose Midas P. Marquez, Court of Appeals (CA) Acting Presiding Justice Remedios A. Salazar-Fernando, and CA Associate Justice Fernanda C. Lampas-Peralta, and Associate Justice Alfredo Benjamin S. Caguioa.
“In the exigency of service and in order to address the needs of the general public, it is important to have an official line of communication between the Judiciary, its stakeholders, and the general public to give attention to requests for assistance and information, queries, and concerns,” Peralta said.
The JPAS is under the direct control and supervision of the Office of the Chief Justice (OCJ) and is composed of three Units: The Helpdesk Unit, The Hotline Unit, and the Email Messaging Unit. The Helpdesk Unit is located at the Ground Floor of the SC Centennial Building. The Hotline Unit with telephone numbers (02) 8552-6185 for the OCJ and (02) 8552-9644 and (02) 8552-9646 for the Helpdesk Unit, is located at the OCJ with personnel working hours of 8:00 a.m. to 5:00 p.m., Mondays to Fridays, except holidays.
The Email Messaging Unit which may be reached via the email address firstname.lastname@example.org, is also located at the OCJ with personnel working on the same days and hours.